Adapta 24hr Replacement key Service
Our HMO and Landlord customers have by nature a more demanding customer base, end users/customers come from a wide demographic range of tenants such as students, care workers nurses and a mix of professionals.
One thing they all share in common is the expectation that their landlord will look after the maintenance and upkeep of the property they rent. One of the most emotional aspects of care and maintenance is the security especially availability of keys or replacement locks should a previous tenant leave taking the keys with him.
Master Key Systems have developed their HMO Landlord service with a deep knowledge and understanding of the demands that today's landlords have to deal with. Central to this service is a speedy and efficient key replacement with 24 hours i.e next day.
Most Landlords hold spare keys for each property so as to cater for lost keys or absent tenants, however, master Key Systems experience from over 20 years of supplying the HML Landlord sector that not All landlords do or they are not available to deliver replacement keys. This area is very contentious between tenants and landlords and can lead to disputes.
The Master Key Systems promise is that providing we have written requests by email or text before 11.00 am Monday to Thursday and 10.00 am on a Friday and that the information supplied matches our records then assuming payment we will guarantee to despatch that day. Our service is via a national courier service with complete tracking and proof of delivery.
Costs for this will be advised at the point of ordering, if there is no urgency, we can offer first-class mail. Again, this will be despatched the same day but we can not track or trace the delivery and in the unlikely event of Royal Mail losing the item the goods will have to be re-ordered and paid for again. With our courier service, we do offer a full Free of Charge re-delivery.
MKS are committed to giving our HMO Landlords a first-class service with a reliable and cost-effective range of Adapta door cylinders.